Warranty Claims

Please Note: XPEL has over 150,000 patterns, being specific of the vehicle you are enquiring about is important to quote you correctly, as pricing is determined by meters and varies with each model & Sub-Model.

Warranty Claims

First Name

Last Name

Contact Number

Warranty Claim Type

Our Reference (Invoice Number: A-XXXXX )

VIN Number

Install/Supply Date

Who was the install/application done by?

Please give us a full description of the incident and or issue at hand in your own words of what the issue could be or relate to

Additional Information or request

Photo of Damage

Choose File

Photo of Damage

Choose File

Photo of Warranty QR Code sticker in Driver side Door

Choose File

Other Photos

Choose File

I have read and agree to the Data Protection & POPIA terms.

I hereby understand and accept the above mentioned Terms and Conditions as well as those as prescribed by XPEL Inc. under the Product Warranty and as provided per Invoice and warranty confirmation email.

Once we have assessed the photos and your claim, a determination will be made as to whether the alleged damage or claim falls within the product and or fitment warranty. Written feedback and the action to be taken, if any, will be provided in due course. Should you require a visual assessment thereafter, and it is found that the damage or remedy required falls outside the scope of the product and fitment warranty, a call out fee of R550.00 excluding VAT will be due and payable by yourself. Should you not be willing to pay the aforementioned call out fee, a visual inspection and/or assessment at our premises can also be arranged (prior booking required). Should the assessment conclude that the damage relates to incidental damage caused by an accident, incorrect use or improper care of the film, normal wear and tear or damage resulting from incorrect washing of the film (i.e. high pressure hose usage) or any other damage whatsoever that does not fall within the product and or fitment warranty, the warranty shall be null and void and we will provide you with a quotation for the replacement of said panel/section of film.